Ah, the days of the old zone tours, generally conducted by Community Managers, with some Devs thrown in for specific information. I was still in games media at the time and had a blast. EQII was well known for wiping Press groups on every tour...
Eric and I agree that the new Unrest in EQII was an example of MMOG content as art. It had glorious zone design, an intricate and challenging storyline, and it was the most fun we ever had in any MMOG, hands down. It's unfortuante that this kind of handcrafted content is so expensive to make from a personnel point of view. All the people who want MORE MORE but FREE FREE need to remember that ain't nothin' in this world for free. I'd definitely pay for more zones like this.